Terms of Service

Effective date: 23 September 2026 · Governed by the laws of Ireland

1. Who we are

IDE ascodex is provided by Aurora Ember Cyber Bio Lab, a registered business name of a sole trader in Ireland (“we”, “us”).

2. The service

IDE ascodex is an AI-assisted development environment available as a web app and a desktop app. Features include multi-agent chat, code tools, Office document tools (OfficeCLI), security scanning (Amber Shield) and paid plans.

We may change or retire features. If a change materially reduces what you pay for, we will tell you in advance and you may cancel and receive a pro-rata refund for the unused period.

3. Accounts and security

• Give accurate registration details and keep your password and tokens private.
• You are responsible for activity under your account and API tokens.
• Tell us straight away about unauthorised access: [email protected].
• We may suspend accounts that break the law, abuse the service or threaten its security. Where possible we will warn you first.

4. Acceptable use

You agree not to:

• Break any law, including export controls, sanctions and intellectual property law
• Probe, scan or attack our systems or anyone else's without permission
• Upload malware, or use agents to harm other people or systems
• Resell the service, or share accounts to get around plan limits
• Reverse engineer our proprietary parts, except where the law allows it

5. Your content and AI output

• You own the content you add.
• You give us permission to process it only to provide the service you request.
• AI output can be wrong. Check it before you rely on it or ship it.
• Only add other people's personal data if you have a lawful basis to do so.

6. Subscriptions, billing and cancellation

• Paid plans are billed through Stripe. Prices are listed on Pricing and the total is shown before you pay. We are not registered for VAT, so no VAT is charged.
• Subscriptions renew automatically for the period you chose (currently monthly) until you cancel. You can cancel any time in the app; access continues until the end of the paid period.
• If a free trial is offered, it converts to a paid plan only if you do not cancel before the trial ends.

Right of withdrawal (EU consumers)

If you are a consumer in the EU, you may withdraw from a paid subscription within 14 days of buying it without giving a reason. Email [email protected] with a clear statement that you are withdrawing. We will refund you within 14 days using the payment method you used.

Because the service starts immediately at your request, if you withdraw after it has started we may deduct an amount proportionate to the service provided up to the time you told us you were withdrawing.

Your statutory rights as a consumer are not affected by anything in these Terms.

7. API tokens

API tokens are secrets; treat them like passwords. We store only a hash. If a token may be compromised, revoke it in the app or contact support. Resetting your password signs out all existing sessions.

8. Open source and third-party services

IDE ascodex builds on open-source software, including AionUi, AionCore and OfficeCLI, each under its own licence. AI model providers you connect process your prompts under their own terms. See Providers.

9. Warranties

If you are a business customer, the service is provided “as is” and “as available”, to the extent the law allows, and we do not promise it will be uninterrupted or error-free. If you are a consumer, you have legal rights that the service will be as described and supplied with reasonable care and skill; these Terms do not limit those rights.

10. Liability

For business customers, our total liability under these Terms is limited to the amount you paid us in the 12 months before the claim, and we are not liable for indirect or consequential loss, or loss of profits or data.

For consumers, we are responsible for loss that is a foreseeable result of our breach of these Terms or our failure to use reasonable care and skill.

Nothing in these Terms limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot be limited by law.

11. Ending your account

You can stop using the service and delete your account at any time. We may end or suspend access for a serious breach of these Terms. Sections that by their nature should continue (such as liability and governing law) survive termination.

12. Governing law and disputes

These Terms are governed by the laws of Ireland. If you are a consumer, you also keep the protection of the mandatory laws of the country where you live and may bring a claim in your local courts. Otherwise, the courts of Ireland have jurisdiction.

13. Changes to these Terms

We will post updated Terms here and email account holders about significant changes at least 30 days before they apply. If you do not agree, you can cancel before they take effect.

14. Contact

Aurora Ember Cyber Bio Lab · 160 Wolfe Tone Street, Cork, T23 K688, Ireland · [email protected]